Terms of Service

We design, build, host, and maintain your website for as long as you're subscribed. It's an ongoing service, not a one-time file. You're not buying a codebase.

A one-time setup fee plus a monthly fee. The exact amounts are shown at checkout before you pay, and they're confirmed on your receipt.

Your first 30 days are free. The monthly fee is first charged 30 days after you sign up, then on the same day each month. If your site isn't live by then because we were slow, we extend the free period until it launches.

A custom design built to your brand on a mobile-responsive layout, the pages your business needs as agreed during onboarding, a contact form that emails you, basic on-page SEO, analytics, and a connection to your Google Business Profile if you have one.

Two rounds of design revision are included after the first draft. We aim to launch within 7 to 10 business days of getting all your content.

Text changes, photo swaps, new hours, a reworded service, seasonal banners, small layout tweaks. No cap, no per-edit charge.

The line is simple: changing what's already on your site is included. Building something that doesn't exist yet is not. A new page, a booking system, or a full redesign gets a written quote first, and we never start work or charge you without your written approval.

Most edits are done within two business days, and never later than five. Anything sent after 5pm Eastern counts as the next business day.

Hosting, SSL, daily backups, uptime monitoring, platform and security updates, and domain renewal where we manage the domain.

You own your content, photos, logo, copy, form submissions, and your domain. Your domain is registered in your name and we'll never withhold it or let it lapse.

We own the code and platform underneath, which is how the price stays where it is. The site can't be moved to another host. If you leave, you don't get the source code.

Within 14 days of leaving, we send you an archive: all your copy, all your images, your logo files, and a full export of every contact form submission your site received.

Either of us can end it with 30 days' written notice, any time. Your site stays live through the end of the period you've paid for.

The setup fee pays for the build, so it isn't refunded once we've started. Monthly fees already paid aren't refunded either. The one exception: if we haven't delivered a first draft within 30 days of getting your content, you can cancel and get the setup fee back in full.

If an invoice is 7 days past due we may take the site offline, after telling you in writing first. At 30 days it stays offline, but we keep your files and content and we don't delete them. Restoring a suspended site costs the outstanding balance plus a one-time reactivation fee.

We don't guarantee search rankings, traffic, leads, or revenue. Nobody honestly can. Google sets its own rules and changes them whenever it wants.

We work to keep your site up but we don't warrant uninterrupted service, and we're not liable for outages caused by hosting providers, registrars, or anything else outside our control.

New York law governs, and disputes go to the courts in Queens County. We may show your site in our portfolio, but we won't publish your results, numbers, or a quote from you without your written approval, and you can withdraw that permission any time.